This is a field that they have become increasingly involved with in recent years – for example, they are sometimes asked to support colleagues in helping distressed students outside normal working hours. The team hope formal training will improve their ability to manage situations sensitively and ensure people get the help they need.
Providing the training will be Christine Clarke, who has already delivered courses on behalf of the Association of University Chief Security Officers to security teams at higher education institutions across the UK. Several colleagues from colleges, such as head porters, have also been invited along.
No places are left on this initial round of training, but if there is demand the team may consider organising further courses – if you would be interested, contact Richard Mason on email@example.com.