Service update: Please allow extra time for catering deliveries and collections when making your order

The Botley Road rail bridge closure, planned to take place between January and December 2023, is likely to impact delivery and collection times of hospitality provided by Compass. This is due to the main production kitchen being located in Osney Mead and our teams needing to travel through the closure area. 

We anticipate that the potential for delay is likely to peak in the first few weeks of the closure when the actual impact is realised, and the mitigating operational measures we’ve worked on are implemented accordingly. 

Every effort is being made by our catering supply chain to mitigate the effects of these works and maintain the highest quality standards, particularly for hot food deliveries to the cafes and hospitality orders. 

If you have any specific concerns about the catering services in relation to this closure, or indeed any other matter, please contact Richard Alexander, Head of FM Contracts: richard.alexander@admin.ox.ac.uk.


The meeting was well laid out and the catering was delicious. Please pass my thanks on to the caterers.

The event ran so smoothly and it was amazing that everyone was fed in the allocated time. You and the team have that down to a tee. We have received fantastic feedback from staff who attended about how lovely the building is and all loved the food.

How to order

To place an order click the button below. You will need your Planon login details - if you don’t have a Planon login please fill out the application form

Orders should be placed at least three working days in advance. Any order placed with less than three days notice will not be accepted.


Problem with your booking?

Please contact the FM Helpdesk who will be happy to support you.

Did you know?

We use electric vehicles to deliver all of our catering, reducing our carbon footprint and helping to protect the city.


Let us know what you think

We would love to hear your thoughts about our revised service. The easiest way to do this is via our online feedback form, or you can contact richard.alexander@admin.ox.ac.uk.

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Contact us

FM Helpdesk

01865 2 70087 facilities@admin.ox.ac.uk


To speak to the hospitality team, please contact Sam Mitchell, Contract Director

01865 306560 catering@admin.ox.ac.uk


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