Coronavirus service update

After much consideration and consultation, it has been decided that catering services provided by Compass will be suspended until March 2021 due to fewer staff and students in buildings. An update on returning services for Trinity term will be shared on this webpage closer to the time.

Departments can make arrangements as needed from December 2020 to March 2021 for delivery services. If you would like to discuss any hospitality requirements for after March 2021 please contact james.giles@compass-group.co.uk.

Please confirm any temporary supplier has the appropriate safety and compliance measures in place. We recommend checking the below:

  • Are they registered with the local authority?

  • Ask for a copy of their food safety risk assessment, a fire risk assessment and Covid secure risk assessment. Read and check these are sufficient.

  • Ask for a copy of their Public, Product & Employers Liability insurance.

  • If a mobile van uses a gas cylinder ask to see a copy of their gas safety certificate.

  • Check their ‘scores on the doors’ food hygiene rating. We would recommend looking for a provider with a minimum score of 4.

  • Ask whether they pay staff a living wage 

  • If they are trading on a public road, check they have an appropriate street trading licence. 


How to order

To place an order click the order here button, you will need your Planon login details or contact the FM Helpdesk.

Orders should be placed at least two working days in advance. 

If you are new to ordering catering and hospitality, please view our Guide to Ordering.


Problem with your booking?

Please contact the FM Helpdesk who will be happy to support you.

Did you know?

We use electric vehicles to deliver all of our catering, reducing our carbon footprint and helping to protect the city.


Contact us

FM Helpdesk

+44 (0) 1865 2 70087