Courier services

Our experienced team are experts in mail and courier services, meaning we know exactly what can be sent where and which courier service is best to use.

We can:

  • Collect and deliver items from anywhere, to anywhere, in the world!
  • Provide a local internal courier service enabling you to send work-related parcels or packages anywhere in Oxford, whether it’s a University location or not.
  • Work with external couriers, such as DHL, on your behalf, ensuring the best rates and that your items arrive safely and on time.
  • Process specialist items such as medicines and dangerous goods safely and carefully.
  • Look after the invoicing and charge it directly to the cost centre you provide.

Choose the right courier option

External courier

To book an external courier, please see the courier options below and then complete our Checklist for Couriers and send it to mail.services@admin.ox.ac.uk. A member of our team will then be in contact with you.

Internal mail service

To use internal mail you will need your Planon login details if you want to book a courier service. Full details are available below.

Our preferred courier. Choose this courier for common goods including books, IT equipment, clothing and jewellery.

They offer the following services:

UK Express

A next day services with tracking and signature on delivery

International Express

Delivered in one to five days depending on how remote the delivery destination is. This also comes with tracking and signature on delivery. 

EU Economy Select

This is a transit service ideal for large heavy shipments at a lower price - delivery time will depend on the destination. 

DHL also offer pre-9am, pre-midday, and Saturday service in selected areas.

Prices:

Inland UK - £7.88 for anything under 10kg. For anything over 10kg, the price will vary.

EU & Rest of world (ROW) - the cost will vary depending on destination, weight duties and taxes.

To track your items, please visit the DHL website for tracking information.

Similar to DHL but only offers a signature on arrival is optional, please advise the team when booking if you would like to include it. 

Prices

The mail services team will request a quote on your behalf.

A higher priced courier service available within the UK. This option is suitable for shipping valuable or heavy items that require insurance. 

Options

  • Same day delivery within the UK

Prices

Prices will vary depending on the destination.

A specialised courier, suitable for shipping samples, medicines, DNA and other medical supplies.

Options

  • A specialised service to your needs.
  • Arrange for couriers to collect and deliver to inland UK and internal imports and exports.

Prices:

Prices will vary depending on destination and commission.

Our team is on hand to help you send and receive work-related parcels and packages anywhere in Oxford. Simply complete the booking form and we will be in contact.

What can I send?

Parcels of any size as defined by the Royal Mail Size Guide. Any larger items will be confirmed at the team's discretion.

Do you deliver to non-University and private locations? 

Yes, as long as the sender or recipient is located at a University building.

Can you move furniture? 

Unfortunately, we cannot move furniture or help with office moves.

Booking mail services

Please note that you will need your Planon login details if you want to book a courier service. If you don't have a login you can request one by completing this form:

APPLICATION FORM

 

Complete the checklist when arranging to ship with external couriers.

CHECK LIST

Place an order


Book an internal courier here 

CLICK TO BOOK

 

Couriers checklist


Use checklist for external couriers

DOWNLOAD

Opening hours


We are open from Monday to Friday 8am to 5pm

+44 (0)1865 2 80647

mail.services@admin.ox.ac.uk

University offices, Wellington Square OX1 2JD

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