Contact us
General enquiries
For all general enquiries, contact our helpdesk or call us at +44(0)1865 2 70087 between 8.00am and 5.30pm.
Our main office address is:
The Malthouse
Tidmarsh Lane
OX1 1NQ
Find us on the University's map.
Building enquiries
If you're not sure who to contact at Estates Services about anything to do with your building, call our helpdesk at 01865 270087 between 8am - 5pm.
Emergencies
If you have a building-related emergency during working hours on Monday to Friday, call our helpdesk at 01865 270087 between 8am - 5pm.
Outside of these times, call our Security Services team at +44 (0)1865 2 72944
Media enquiries
If you're a journalist, please contact the News Office at news.office@admin.ox.ac.uk or phone 01865 280528 to ensure the quickest response.
Freedom of Information
If you would like to request information under the Freedom of Information Act, please contact the University's Information Compliance team at foi@admin.ox.ac.uk. You can find more details on their website.
Director of Estates
Trevor Payne, Director of Estates. You can email him at trevor.payne@admin.ox.ac.uk or contact Anna Gaw, his PA at 01865 278755.
Teams
Manages Electrical and Mechanical systems across the functional estate
Steven Mearns, Head of Engineering & Maintenance
+44 (0)1865 2 78756
estatesbuilding.services@admin.ox.ac.uk
Manages large scale building and refurbishments
Chris Carrington, Director of Capital Projects
Charlene Rowley, Communications Manager
+44(0)1865 288556
Thomas Marshall, Communications Officer (Writer and editor)
+44(0)1865 288578
For asbestos queries and environmental management queries contact:
Anthony Johnson, Head of Compliance
07813230547
anthony.johnson@admin.ox.ac.uk
George Bennett, Compliance team leader
+44(0)1865 2 77289
george.bennett@admin.ox.ac.uk
Pete Howat, Asbestos Surveyor
+44(0)1865 2 70873
peter.howat@admin.ox.ac.uk
For all other queries, or if you are unsure to whom you should direct your query or you have a generic question, emails may be directed towards the team: estates.compliance@admin.ox.ac.uk
Paul Rhymes, Head of Heritage and Buildings Maintenance team
Heritage and Buildings Maintenance team
01865 278759
Harriet Waters, Head of Environmental Sustainability
Molly Hawes, Head of Environment
Paul Cross, Head of Energy and Carbon
Sarah Davies, Head of Finance - Estates Services
Graduate Accommodation Accounts:
accounts.graduatehousing@admin.ox.ac.uk
General Enquiries:
estates.finance@admin.ox.ac.uk
Provide services that enable the day-to-day running of buildings and deliver safe, compliant, clean and efficient working environments.
Michael Weymouth, Head of Strategic Facilities Management
Isobel Hughes, Director of Operations
Estates Helpdesk:
+44 01865 270087
estates.helpdesk@admin.ox.ac.uk
General Information and Advice:
Sara Leniec, Head of Graduate Accommodation & Residential Lettings
+44(0)1865 2 80923
Manages and maintains property and space Information for the complete Estates Services property portfolio
Melanie Cumpston, Team Administrator, Information Management
melanie.cumpston@admin.ox.ac.uk
+44(0)1865 2 80806
Space data enquiries
CAD enquiries:
Estates Services library enquiries:
estates.library@admin.ox.ac.uk
+44(0)1865 2 80806
Manages the allocation of space across the University’s functional estate
Emma Edmunds, Head of Space Management
Melanie Cumpston, Team Administrator, Information Management
+44(0)1865 2 80806
Space charging enquiries:
Space Management enquiries:
Darrell Moss, Head of Security Services & University Marshall
Amanda Whelan, Customer Services and Operational Support Manager
Control Room:
+44(0)1865 (2) 72944
security.control@admin.ox.ac.uk
Mark Round, Head of Systems
David Benfield, Systems Administrator
Gina Pitson, Systems Administration Assistant
+44(0)1865 2 78762
Emma Gilmour, Estates Property Solicitor
Liz Liddiard, Estates Solicitor Construction and Planning
Providing horticultural, arboricultural and landscaping services
Carolyn Jenkins, Superintendent and Head of University Parks
carolyn.jenkins@admin.ox.ac.uk
+44(0)1865 2 82046
university.parks@admin.ox.ac.uk
Web: parks.ox.ac.uk/
Nigel Fisher, Conservator
Angela Ford, Administration Manager & Executive Assistant
+44(0)1865 726832
