Helpdesks

If you’re not sure who to contact, please call us on +44 (0) 1865 2 70087 between 8:00 and 17:00

Emergency (24 hours)

For building related emergency from the hours of 16:00 - 8:00 please call Security Services on +44 (0)1865 2 72944.

Accessing services online

Please choose one of the following options:

FacilityNet


To become an authorised requester, you will need a username and password which can be obtained from the System Administrator.

APPLICATION FORM

Access to FM services


To raise maintenance and FM service requests within your FM managed building, you will need a Planon login.

If you don't have a login please complete the application form. 

APPLICATION FORM