Central and Science area

Please select one of the links below to raise a request. Here you can access repairs, maintenance requests, search for property, space information and order printing or design from our reprographics team.

For further assistance see the user guides and FAQs.

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Building repairs and general operations

Bespoke joinery and carpentry

Electrical repairs (including lighting and power)

Mechanical repairs (including heating and ventilation)

Plumbing

Print and design

Track work orders and requests

Current Work Orders and Requests

Current Work Orders and Requests
Report	Notes
REACTIVE WORK ORDERS	View reactive work orders in progress for your building(s). This report will show you the reactive requests reported through the R&M Helpdesk and also faults reported by Estates Services staff such as the Building Inspectors and Plant Attendants during their inspection routines. You can also check the target and revised completion dates to check when your work is scheduled to be completed.
PLANNED WORK ORDERS	View planned work orders for your building(s). This report will show the status of building, electrical and mechanical planned minor works managed by the Estates Repairs and Maintenance teams.
PPM WORK ORDERS	View Planned Preventative Maintenance work undertaken in your building including plant room walk rounds and assets maintained in accordance with SFG20 by the Direct Labour Organisation.

Completed Work Orders and Requests

COMPLETED WORK FOR YOUR BUILDING(S)

COMPLETED WORK ORDERS LOGGED BY YOU

Completed Work Orders charged to your department

Completed Work Orders
Report	Notes
COMPLETED ORDERS - INVOICED FROM DLO	View completed work orders that have been charged to your Department by an invoice from the DLO.
COMPLETED ORDERS - DIRECT CHARGE (KH ORDERS)	View completed work orders that have been charged direct to your Department charge code using a KH Purchase Order. This option is used when the R&M Helpdesk source an approved external contractor on your behalf for chargeable repairs. A KH purchase order is raised on Oracle using your Department charge code. The cost of the contractor's invoice is then charged direct to your Department.

If you have any queries which are not answered by the documentation, please contact the System Administrator.

Catering order

Property information

Floor plans and space information

View floor plans for your building by using the Planon CADviewer.

CADVIEWER

Guide to: Floor Plans and using the CADviewer

Alternatively if you would like a copy of a floor plan please email estates.info@admin.ox.ac.uk

The name and building number (if known) of the property
Specify which floors you require plans for
Specify how you would like to view the plans (by department, space type or room number & area)

Space changes and requests

For space enquiries listed below visiting the Space and Information services page or email: space.management@admin.ox.ac.uk

Change building street address
Getting help with space charging
Requesting a new building number
Help with business rates and council tax
Requesting a street address change
Highways and infrastructure enquiries
Change a building name
Historical property information
Additional space
Release space

Central and Science area

Raise a request