Become a partner
We provide a professional customer-focused service to departments and work together to deliver positive changes for an efficient and safe University environment
We achieve this by establishing and maintaining close partnerships. Our team of FM professionals works hard to gain an in-depth understanding of each customer's requirements and priorities. We provide quality food in cafes and friendly reception staff, organise building repairs and maintenance, ensure the timely arrival of post and implement and review health and safety standards, as well as many other services.
We also appreciate that different buildings require different types and levels of help, so our first step is to meet with you to understand what you require and discuss a service that works for your building, according to your needs and budget.
This is why we offer a variety of support, from help with only a few service areas, to full building management. This approach enables us to create a great customer experience which is wholly tailored to your needs.
What we do
We’re proud to deliver these services to many types of customers, both internal and external to the university. To do this well and respond quickly to their changing needs, we are structured into business units headed up by industry specialists who work collaboratively within and across business units.
How we operate
FM Operations deliver a range of operational and strategic FM services, with an eye on the bottom line for our customers. Our Senior Building Managers and their teams - who you will see out and about in your buildings - come under this business unit.
FM Contracts work with departments to get exceptional results from contracts ensuring they save departments, and the University, both time and money. Our key contracts are catering, cleaning and waste. Find out more here about contract management.
The Shared FM Services team is an integral part of FM. By joining up administrative functions such as the Mail Service, University Card Office and the FM Helpdesk, to name but a few, we are able to save time and money whilst delivering a better experience for our customers.
The Oxford University Events Venue team is made up of venue professionals who know the local, national and international events scene and have extensive experience to draw upon from Oxfordshire, London and the rest of the UK and beyond. They work closely with customers to identify the most profitable use of their space, helping them to hire this out for events. Visit the OUEV website.
Why work with us?
There are many benefits to becoming a partner; we are able to save you time, effort and money as well as help you to maximise your building space and facilities to improve performance across the board.
Did you know?
This year we have saved the University over £3.7 million and we predict we will save £14.6 million in the next 10 years.