University Card Office

Coronavirus service update

For the latest instructions and guidance for new, lost or stolen cards, card renewals and all other card related services, please visit the University Card Office section on the Coronavirus: FAQs and updates webpage

The University Card Office is currently prioritising cards for new students and members of staff, and maintaining records for current staff.  Please send requests and queries via your departmental or college card authoriser to help us respond more quickly.  We aim to respond to emails within 14 days.

Our aim is to make the application, renewal and replacement process as user-friendly as possible for departmental/college administrators and authorised requestors who are applying on behalf of others. 

Staff or student with a card query?

  • If you are a member of staff and have a question about your card, please speak to your Departmental or College administrator or HR.
  • If you are a new student please contact the Graduate Admissions Office on
  • If you are an existing student please contact your College office who will advise you.