FacilityNet Hospitals and Swindon sites
Here you can access repairs, maintenance requests, search for property, space information and order printing or design from our print studio team.
Raise a request
- General Handyman Request (EMCOR)
- Asbestos inspection request
- Barriers and Bollards - repair (DLO)
- Book Cases, shelves and display cases - repair (DLO)
- Boundary Walls - external repair (DLO)
- Carpentry - small carpentry jobs no quote required (DLO)
- Carpet fixed, damaged, worn(DLO)
- Carpet tiles, loose coverings, repair or replace (DLO)
- Ceiling - damaged(DLO)
- Cleaning of glazing - internal (DLO)
- Controls report
- Cupboards - repair (DLO)
- Cycle and pedestrian ways - repair (DLO)
- Cycle stands - repair (DLO)
- Damp problem (not caused by water ingress) (Building Inspectors)
- Decoration- Exterior (DLO)
- Door Closers - installation (DLO)
- Door Closers - replacement/repair (DLO)
- Door - locks/fastenings (DLO)
- Door - External repair (not locks or fastenings) (DLO)
- Door - internal repair (not locks or fastenings) (DLO)
- Doors, Automated (Building Inspectors)
- Doors, Revolving (Building Inspectors)
- Doors, Roller shutter (Building Inspectors)
- Expansion Vessels
- Fencing - remove or repair (DLO)
- Firedoor - locks and fastenings (DLO)
- Fire Extinguisher (New build/refurb)(DLO)
- Fire Extinguisher - Notification of use (DLO)
- Flag raising (DLO)
- Floors - finishings repair (not carpet)(DLO)
- Gates - locks and fasteners(DLO)
- Gates - repair or replace (DLO)
- Glazing repair - external (DLO)
- Glazing to doors - internal(DLO)
- Glazing to windows (DLO)
- Graffiti - remove (DLO)
- Gullies and soakaways blocked (DLO)
- Gutter, soil or drain pipes - blocked/leaking (DLO)
- Housekeeping task
- Laboratory benches - repair or replace (DLO)
- Lightning conductors - External (DLO)
- Manhole covers - external repair/replace missing manhole (DLO)
- Mould removal (DLO)
- Paving and steps - remove algae (DLO)
- Pest control (Insects & Pest infestation) - Internal/External(DLO)
- Pest control (Rodents & Pigeons only) - external (DLO)
- Plastering to ceiling - internal (DLO)
- Plastering or brickwork to walls - internal (DLO)
- Roads and Paving External Repair (DLO)
- Roofs - Inspection (Building Inspectors)
- Salt - Supply of 24Kg bag of road salt (max 3 per order) (DLO)
- Signs and Name plates - external (DLO)
- Signs and Name plates - internal (DLO)
- Skirtings - repair or replace (DLO)
- Skylights/roof lights - repair (DLO)
- Staircase internal - repair (DLO)
- Steps - external, repair (DLO)
- Tiling to walls - internal repair (DLO)
- Toilet - Supply and fit toilet roll holder (DLO)
- Walls - external, repair (DLO)
- Water ingress - Urgent (DLO)
- Water ingress - non urgent (DLO)
- Window locks/fastenings (DLO)
- Window fans - internal (DLO)
- Window frame - repair or replace (DLO)
- Window sash cord repair (DLO)
- Electrical appliance - Portable, repair or replace (DLO)
- Emergency Lighting (EMCOR)
- Emergency Lighting (DLO)
- Electric shock from equipment (EMCOR)
- Fan - repair or replace (DLO)
- Faulty sensor
- Inverter faulty
- Lamp (not including LED) - external, replace (EMCOR)
- Lamp (including LED)- external, replace (DLO)
- Lamp (not including LED) - internal, replace (EMCOR)
- Lamp (including LED)- internal, replace (DLO)
- Light fitting (not including LED) - external, repair or replace(EMCOR)
- Light fitting (including LED)- external, repair or replace (DLO)
- Light fitting(including LED) - external, require additional (DLO)
- Light fitting (not including LED) - internal, repair or replace(EMCOR)
- Light fitting (including LED) - internal, repair or replace (DLO)
- Light fitting (including LED) - internal, require additional(DLO)
- Loss of power - to building (EMCOR)
- Loss of power - to desk (EMCOR)
- Loss of power - to equipment (EMCOR)
- Loss of power - to office (EMCOR)
- Loss of power to office (DLO)
- Plant failure Light (EMCOR)
- Smell/smoke from fitting (EMCOR)
- Smell/smoke from substation (DLO)
- Sockets - repair faulty socket (EMCOR)
- Sockets - replace broken/damaged socket outlet plate (EMCOR)
- Sockets -request for additional (EMCOR)
- Sockets - request for additional (DLO)
- Storage heater - repair or replace (DLO)
- Actuator faulty
- Air Conditioning - Fans, belts & motors - repair (EMCOR)
- Air conditioning - fixed internal service & supply (EMCOR)
- Air conditioning leaking (EMCOR)
- Air handling unit Estates - faulty (EMCOR)
- Air handling unit Estates - leaking (EMCOR)
- Air handling unit situated in critical environment - faulty(EMCOR)
- BMS Faults (EMCOR)
- Boiler Leaking (EMCOR)
- Boiler Fault (EMCOR)
- Chiller - defective (EMCOR)
- Chiller - defective (DLO)
- Chiller situated in critical environment - defective (EMCOR)
- Chiller situated in critical environment - defective (DLO)
- Chillers/Air Con installed by occupying unit - int (EMCOR)
- Cold Room- Complete Failure (EMCOR)
- Cold Room- Too hot too cold (EMCOR)
- CVB Fault(EMCOR)
- Dehumidifier (EMCOR)
- Dehumidifier (DLO)
- Emergency call out - Incident report (EMCOR)
- Emergency call out - Supervisor attended (EMCOR)
- Environmental Control Systems, BSU - Faulty (EMCOR)
- Fan coil unit - heating/cooling defective(EMCOR)
- Fume cupboard - extract fans & ducts (EMCOR)
- Fume Cupboard - extract fans & ducts (DLO)
- Gas - cap off (EMCOR)
- Gas fittings, fires, and other gas equipment, Int supply (EMCOR)
- Gas service pipe - main - replace (EMCOR)
- Gas service pipes - repair/replace - internal (EMCOR)
- Gas - Strong smell of - Please contact the Helpdesk by phone immediately on 01865 (2)70877. After hours contact Security Services 24 hour manned control room on 01865 (2)72944
- Heating, adjust - too hot/too cold(EMCOR)
- Heating not working (EMCOR)
- Heating, Turn off (EMCOR)
- Heating, Turn on - for heating season (EMCOR)
- Heating - restore after breakdown(EMCOR)
- Heating within critical environment - faulty or requires adjustment (EMCOR)
- Heating and water pipes - internal, repair (EMCOR)
- Heating and water pipes - internal, make safe/isolate (EMCOR)
- Heating appliances - finned/grilled cleaning (EMCOR)
- Heating pipes - external, repair (EMCOR)
- Heating pipes leaking, external (EMCOR)
- Heating Pumps (EMCOR)
- Heating system - drain down system (EMCOR)
- Hot Water - non residential only (EMCOR)
- Hot Water Service Pumps(EMCOR)
- Humidifier/Humidity Problem (EMCOR)
- Pressurisation Unit – Fault (EMCOR)
- Pump Faulty
- Radiator - adjust (EMCOR)
- Radiator - leaking (EMCOR)
- Radiator - not working (EMCOR)
- Radiators - replace (EMCOR)
- Radiators - Herz thermostatic valve replacement (EMCOR)
- Radiators - Thermostatic valve replacement - not Herz (EMCOR)
- Repair/Replace emergency stop button (EMCOR)
- Steam Repairs (EMCOR)
- Storage units - electrical, faulty (EMCOR)
- Sump Pumps, not Plant Room - repair (EMCOR)
- Sump Pumps, Plant Room - repair(EMCOR)
- Trace Heating (EMCOR)
- VAV Fault (EMCOR)
- Ventilating equipment - external, faulty (EMCOR)
- Versatemp Unit - Fault (EMCOR)
- Versatemp Unit- Leaking (EMCOR)
- Bath leaking (DLO)
- Drains and drainage (DLO)
- Emergency Douche Shower repair or replace (not testing) (DLO) This is not covered under Estates Regulations but can be repaired by the DLO and charged to the Department.
- Hot & cold water service pipes & supplies - internal (EMCOR)
- Hydro Boil- faulty (EMCOR)
- Hydro Boil - faulty (DLO)
- Laboratory taps - internal (EMCOR)
- Pipes, Internal, soil and waste pipes (DLO)
- Plumbing system - drain down (DLO)
- Sanitary fittings - Refurb or new installation (DLO)
- Shower unblock (DLO)
- Shower - repair, faulty (EMCOR)
- Sink blocked (DLO)
- Sink blocked (EMCOR)
- Sink faulty macerator (DLO)
- Sink leaking (EMCOR)
- Sink leaking (DLO)
- Smell - investigate sanitary or drainage (DLO) Not Gas
- SMS Works (EMCOR)
- Soil stack unblock (DLO)
- Tap, faulty - repair or replace (EMCOR)
- Tap, faulty - repair or replace (DLO)
- Toilet broken - fix (EMCOR)
- Toilet - flush Mechanism broken (EMCOR)
- Toilet - flush mechanism broken (DLO)
- Toilet unblock (EMCOR)
- Toilet unblock (DLO)
- Toilet leaking (EMCOR)
- Toilet leaking (DLO)
- Toilet seat - broken, supply & fit (only one WC in building) (DLO)
- Toilet seat - broken, supply & fit (more than one WC in building)(DLO)
- Toilet seat- broken, supply & fit (more than one WC in the building) (EMCOR)
- Toilet - Supply and fit toilet roll holder (DLO)
- Urinal unblock (DLO)
- Wash hand basin leaking (DLO)
- Wash hand basin unblock (DLO)
- Water - cap off (EMCOR)
- Water - discoloured water (EMCOR)
- Water heater faulty (DLO)
- Water Heater faulty (EMCOR)
- Water heater - supply and fit (DLO)
- Water leak internal- Urgent (DLO)
- Water leak, internal- Urgent (EMCOR)
- Water leak internal, non-urgent (DLO)
- Water leak, non-urgent (EMCOR)
- Water - no water entire building (DLO)
- Water Softener fault (EMCOR)
Please select a printing request from the list below. After you have submitted your online request you will receive notification that your request is being processed and a cost estimate if applicable.
- Booklets
- Brochures/leaflets
- Business cards
- Cheques/statements - envelope stuffing
- Christmas card - overprinting to existing cards
- Christmas card - production
- Compliments slip
- Council/Board papers
- Diaries - staff
- Finishing
- Headed paper
- Invitations
- Liquid waste sticker
- Mail shot
- Name badges
- NCR printing
- Photocopying
- Posters
- Printed envelopes
- Waste Bin Stickers
- Waste Recycling Guide
- Waste Recycling Promotional Poster A4
- Waste Recycling Wall Poster A4
- Waste Segregation Guidance Poster
View floor plans for your building using the Planon CADViewer
Alternatively if you would like a copy of a floor plan please email the Estates Information team
- The name and building number (if known) of the property
- Specify which floors you require plans for
- Specify how you would like to view the plans (by department, space type or room number & area)
Contact us
EMCOR
+44 (0) 1865 2 89777
oxford.customerservice@emcoruk.com
Opening hours: 08.00 - 16.30, Monday - Friday
Out of hours emergencies should be reported to EMCOR helpdesk: +44 (0)845 2637347
Direct Labour Organisation
+44 (0) 1865 2 70877
estates.helpdesk@admin.ox.ac.uk
Systems team
+44 (0) 1865 2 78789
